Why Healthcare Providers Love Switch
There are many different types of businesses that need to send certified mail, ranging from law firms to financial services companies to real estate and more. The need for sending certified mail transcends all industries, with each one having their unique use case and circumstances in which they need to take advantage of the service. But they all share one thing in common: the legal need to have proof that the document or piece of mail was actually sent. This proof not only needs to be valid in a court of law, but also needs to be stored somewhere secure so that it can be produced in the future as necessary. With online Certified Mail, now healthcare providers can receive electronic return receipts, called ERRs, which are legally recognized and provide significant cost savings.
Here at Switch, we have noticed that we have a lot of customers in the healthcare sector. One of the main reasons healthcare providers like hospitals, doctors offices, insurance companies and billing companies use certified mail is to communicate with patients securly, while also meeting the legal requirements for privacy that are spelled out in the Health Insurance Portability and Accountability Act, or HIPAA. The types of documents that healthcare providers and other healthcare related companies send via certified mail range from patient records to lab or test results, as well as other legal documents like a dismissal from care. The personal information that is contained in these types of communications must remain private and secure according to HIPAA; therefore, sending by email or other electronic communication does not always meet those requirements. But certified mail always does.
To help all the healthcare providers out there, we decided to break down the top 4 reasons why doctors, insurance companies, hospitals, and billing companies go perfectly hand in hand with Switch.
Saving Time and Money
Doctors and healthcare providers have enough on their hands with the pandemic. Any time they can save on administrative work is time they can spend on much more important things like saving lives. Switch’s services allow all of your documents to be sent with the push of a button. No need to manually weigh, pack, address, and mail letters anymore. And with Switch’s new features, sending mail from anywhere just got even simpler. With batch mailing now available, healthcare providers can send a single document to many recipients when required; or they can send personalized, 1 to 1 communication. Mailing lists can be saved within the application, and the whole billing team can share a single account. New payments methods are now available, as well as certified mail and address verification.
Decreasing The Need For Office Supplies
Since Switch’s services are all digital, the need for paper supplies is significantly lowered. Medical offices, hospitals, billing companies, and insurance providers no longer need to worry about ordering stamps or envelopes, and their paper usage will decrease exponentially. With Switch, documents can be uploaded completely virtually, cutting out any need for paper, ink, stamps, envelopes, paperclips, or printers. This provides healthcare providers with significant cost savings.
Maintain Patient Privacy and Confidentiality
As previously discussed, adhering to the Health Insurance Portability and Accountability Act, or HIPAA, regulations is of utmost importance to healthcare providers, insurance companies, billing companies and hospitals. The rules are rigorous, precluding healthcare providers from sending personal health information, or PHI, through commonly used methods of electronic communication like email, which is not encrypted to a high enough standard to be considered secure per HIPAA. However, certified mail is specified in the legislation as a type of communication method that satisfies HIPAA guidelines. Therefore, Switch is the way to send certified mail more efficiently.
No Training Or Maintenance Required
The last thing a busy healthcare provider and their billing teams need is to stop what they’re doing and learn a new software or skill. While our competitors have complicated processes and frequent maintenance checks, the Switch site is always available and easy to use. No more wasted hours reading through training manuals or waiting for repairs. Switch is intuitive and requires no maintenance.
There has never been a better time for healthcare providers of all shapes and sizes to send mail! With Switch, you can send the mail that you need to both quickly and efficiently, so you can spend less time worrying about your mailing tasks, and more time helping your patients and your practice. Ready to make life a whole lot easier? Sign up with Switch today – and only pay for what you need.