The United States Postal Service’s goal is to always continuously improve their service and help their customers with their mail and package delivery needs. For the third quarter of the 2022 fiscal year, the USPS reported preliminary delivery performance metrics that showed improvements across First-Class Mail, Marketing Mail, and periodicals. In the 3rd quarter, the Postal Service delivered a piece of mail or package across the nation in an average of just 2 ½ days. For a logistical organization the size of the USPS, that is impressive!

The Postal Service embarked on a very ambitious 10-year plan, called Delivering for America. One of it’s primary goals was to meet or exceed 95% on time service performance for all mail and shipping products after implementation of all elements in the plan. The USPS defines service performance as the time it takes to deliver a piece of mail or package from its acceptance into the Postal Service system through its delivery. 

Some statistics to highlight the USPS’s delivery performance:

  • First-Class Mail: 93.5% delivered on time when compared to the USPS service standard, which was an increase of 5.6% from the previous quarter
  • Marketing Mail: 94.7% delivered on time when compared to the USPS service standard, which was an increase of 2.5% from the previous quarter
  • Periodicals: 86.3% delivered on time when compared to the USPS service standard, which was an increase of 4.8% from the previous quarter

While the USPS didn’t hit all of its goals, these service performances are quite close. The Postal Service doesn’t receive any tax dollars for its operations and relies solely on selling postage, products and services to fund its operations, just like any business in America.

Stay tuned for more updates on USPS from the Switch blog!